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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Abelardo Aguirre

October 27, 2025

5  out of  5
rating by Abelardo Aguirre
"Cecilia did a great job and help me get the best policy"
We responded:
"Thank you Mr. Aguirre for your 5-Star review and for your words of thanks towards Ceci. She is absolutely amazing! We appreciate your business and value the trust you have placed in us to handle your insurance needs. Welcome to the State Farm family and we look forward to serving you in the years to come! With Joy in Serving, Michael De Los Santos - State Farm Agent "
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Ester Aguirre

October 27, 2025

5  out of  5
rating by Ester Aguirre
"Thank you, Ceci for the great service. Appreciate your help."
We responded:
"Thank you Ms. Aguirre for the 5-Star review of the Agency and for your kinds words directed towards Ms. Ceci. She is one-of-a-kind and we all love her here at the office. We greatly appreciate your business and we forward to continue to serve you in the years to come. Sincerely, Michael De Los Santos - State Farm Agent "
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montserrat garza

October 21, 2025

5  out of  5
rating by montserrat garza
"Excellent service from Prisilla! She was able to help with all my needs. Will be recommending my family and friends."
We responded:
"Thank you, Ms. Garza, for your 5-star review of our agency and for your extremely kind words towards Prisilla, one of our amazing New Customer Representatives. We couldn't agree with you more--Prisilla is Amazing!!! Thank you for choosing State Farm and our local office for your insurance needs. We look forward to serving you for years to come! Sincerely, "The Insurance Saint", Michael De Los Santos - State Farm Agent"
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travis Perry

October 21, 2025

5  out of  5
rating by travis Perry
"I'll talk to you Isaac State farm insurance very pleasant guys to work with me gave me a good price good quote The conversation was nice and he made me feel right at home you get five stars my man"
We responded:
"Thank you, Mr. Perry, for your 5-star review of our agency and for your extremely kind words towards Isaac, one of our amazing New Customer Representatives. We couldn't agree with you more--Isaac is Amazing!!! Thank you for choosing State Farm and our local office for your insurance needs. We look forward to serving you for years to come. With Joy, "The Insurance Saint", Michael De Los Santos - State Farm Agent"
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Dvmmp 956

October 17, 2025

5  out of  5
rating by Dvmmp 956
"CECILIA QUINTANAR WAS OF GREAT HELP. I WAS WITH GEICO FOR MANY MANY YEARS BUT I COULD NOT TAKE THEIR PRICES RISING. THIS PASS RENEWAL IT DOUBLED. EVEN THOUGH I HAD A CLEAN DRIVING RECORD. A FRIEND (N. REYES) OF MINE RECOMMENDED MR. DE LOS SANTOS. I CALLED AND MRS. CECILIA QUINTANAR WAS OF GREAT HELP. SHE OFFERRED ALL THE DISCOUNTS I COULD GET WITH MY POLICY. NOT ONLY WAS I ABLE TO GET COVERAGE ON ALL CARS FOR MYSELF AND SON, SONS MOTORCYCLE, RENTERS AND OTHER POLICY FOR THE PRICE OF PREVIOUS INSURANCE. THANK YOU MRS QUINTANAR FOR YOUR PATIENCE EXPLAINING EVERYTHING AND GETTING ME THE BEST PRICE POSSIBLE. I ABSOLUTELY RECOMMEND THIS AGENCY."
We responded:
"To Dvmmp 956: Thank you so much for your 5-Star Review and for your kind words about my agency, and especially your words of praise for Cecilia Quintanar. I could not agree with you more - Ceci is absolutely amazing and one of a kind. We are so blessed to have her with our agency. We are grateful for the opportunity to serve you and we welcome you to the State Farm family. Should you ever need anything please feel free to come into the office or contact us over the phone. We look forward to serving you for years to come. Sincerely, Michael De Los Santos - State Farm Agent "
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benny sifuentes

October 14, 2025

5  out of  5
rating by benny sifuentes
"Eric was such a great help in getting multiple policies for all my need, making sure i was taken care of! Very kind & professional! Highly recommend!"
We responded:
"Thank you, Mr. Sifuentes, for your 5-Star Review of our Agency and for your extremely kind words towards Eric, one of our outstanding Account Representatives. We couldn't agree with you more--Eric is amazing! Thank you for placing your trust in State Farm and in our local office. We look forward to continue to provide you with the highest levels of customer service in the years to come. With Joy in Serving, "The Insurance Saint" Michael De Los Santos - State Farm Agent. "
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Gracie Soto

October 11, 2025

5  out of  5
rating by Gracie Soto
"Ceci was very knowledgeable, patient, and understanding. She listened to my questions and explained everything thoroughly very professional."
We responded:
"Thank you, Ms. Soto, for your 5-Star Review of our agency and for your extremely kind words towards Ceci, one of our amazing Customer Care Representatives. We couldn't agree with you more--Ceci is amazing! Thank you for placing your trust in State Farm and in our Local Office. We look forward to continue to serve you both now and into the future! Sincerely, "The Insurance Saint", Michael De Los Santos - State Farm Agent"
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A AA956

October 11, 2025

5  out of  5
rating by A AA956
"I had a wonderful experience talking to Ceci about car insurance. She took the time to go over all the options and explained everything so thoroughly that all my confusion disappeared. She was patient and genuinely helpful, not pushy. Because of her expertise and clarity, I happily decided to purchase my car insurance through her. Highly recommend calling Ceci!"
We responded:
"Thank you, A AA956, for your 5-Star Review of our agency and for your extremely kind words towards Ceci, one of our amazing Customer Care Representatives. We couldn't agree with you more--Ceci is amazing! Thank you for placing your trust in State Farm and in our Local Office. We look forward to serving you! Sincerely, "The Insurance Saint", Michael De Los Santos - State Farm Agent"
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Valentin Garcia

October 8, 2025

5  out of  5
rating by Valentin Garcia
"Prisilla was great help! Helped me save money and was very informative. Will be recommending family and friends!"
We responded:
"Thank you, Mr. Garcia, for your 5-Star Review of our agency and for your extremely kind words towards Prisilla, one of our amazing New Customer Representatives. We couldn't agree with you more--Prisilla is amazing! Thank you for placing your trust in State Farm and in our Local Office. We look forward to serving you! Sincerely, "The Insurance Saint", Michael De Los Santos - State Farm Agent"
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Vanessa Garcia

October 8, 2025

5  out of  5
rating by Vanessa Garcia
"Mrs Ceci did an amazing job she was very helpful. She explained everything to me on my policy and was very patient. Thank you"
We responded:
"Thank you, Ms. Garcia, for your 5-Star Review of our agency and for your extremely kind words towards Ceci, one of our amazing Customer Care Representatives. We couldn't agree with you more--Ceci is amazing! Thank you for placing your trust in State Farm and in our Local Office. We look forward to serving you! Sincerely, "The Insurance Saint", Michael De Los Santos - State Farm Agent"
Profile photo of Reva Ayala

Reva Ayala

October 7, 2025

5  out of  5
rating by Reva Ayala
"My experience with Eric was awesome!! Highly recommend for car and life insurance!!! Explain where I could understand everything!"
We responded:
"Thank you, Ms. Ayala, for your 5-Star Review of our agency and for your extremely kind words towards Eric, one of our amazing New Customer Representatives. We couldn't agree with you more--Eric is amazing! Thank you for placing your trust in State Farm and in our Local Office. We look forward to serving you! Sincerely, "The Insurance Saint", Michael De Los Santos - State Farm Agent"
Profile photo of Melissa Garcia

Melissa Garcia

October 6, 2025

5  out of  5
rating by Melissa Garcia
"Ms. Prisilla Guerrero was professional above and beyond regular standards not only did she get me started with your company but assisted with helping me canceling my other policies. Her personality shines beyond her professional. The fact the she is so knowledgeable and assertive is something you don't see in these days of customer service. THANK YOU ! Prisilla."
We responded:
"Thank you, Ms. Garcia, for your 5-Star Review of our agency and for your extremely kind words towards Prisilla, one of our amazing New Customer Representatives. We couldn't agree with you more--Prisilla is amazing! Thank you for placing your trust in State Farm and in our Local Office. We look forward to serving you! Sincerely, "The Insurance Saint", Michael De Los Santos - State Farm Agent"
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Ethel Buchanan

October 3, 2025

5  out of  5
rating by Ethel Buchanan
"Isaac is such a wonderful young man! Very patient and did an amazing job of helping me understand my coverages. I'm grateful he has assisted me ask for him he's great!"
We responded:
"Thank you, Ms. Buchanan, for your 5-Star Review of our agency and for your extremely kind words towards Isaac, one of our amazing New Customer Representatives. We couldn't agree with you more--Isaac is amazing! Thank you for placing your trust in State Farm and in our Local Office. We look forward to serving you! Sincerely, "The Insurance Saint", Michael De Los Santos - State Farm Agent"
Profile photo of Joan Reiff

Joan Reiff

October 3, 2025

5  out of  5
rating by Joan Reiff
"Great service from Cecilia"
We responded:
"Thank you, Ms. Reiff, for your 5-Star Review of our agency and for your kind words towards Cecilia, one of our amazing Customer Care Representatives. We couldn't agree with you more--Ceci is amazing! Thank you for placing your trust in State Farm and in our Local Office. Sincerely, "The Insurance Saint", Michael De Los Santos - State Farm Agent"
Profile photo of Jorge Hope Olmeda

Jorge Hope Olmeda

October 2, 2025

5  out of  5
rating by Jorge Hope Olmeda
"My agent is Prisilla she went over and beyond to help me and my wife to get exactly what we needed it. We’re extremely satisfied with the results and the way we were treated thank you so much Prisilla for being so patience with us and really explaining every single detail and answering all our questions. For sure we will recommend you to our friends and family. 👍👍👍👍👍👍👍👍👍👍👍👍"
We responded:
"Thank you, Mr. Olmeda, for your 5-Star Review of our agency and for your extremely kind words towards Prisilla, one of our amazing New Customer Representatives. We couldn't agree with you more--Prisilla is amazing! Thank you for placing your trust in State Farm and in our Local Office. We look forward to serving you! Sincerely, "The Insurance Saint", Michael De Los Santos - State Farm Agent"
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Rolando Tosas

September 25, 2025

5  out of  5
rating by Rolando Tosas
"I can honestly say that I have had the most amazing experience here with Isaac. He is knowledgeable, patient, and extremely kind. He didn’t make me feel like a client, he made me feel like a friend. The advice he have helped me determine the best coverages for my auto, my property, and my life. I feel so confortable knowing my assets and my family are properly and sufficiently protected! Ask for Isaac he is truly one of a kind!"
We responded:
"Thank you, Mr. Tosas, for your 5-Star review of our agency and for glowing words towards Isaac, one of our Amazing New Customer Specialists. We couldn't agree with you more--Isaac is fantastic! We take seriously the trust you have placed in State Farm and in our local agency and are delighted to be able to serve you. Should you ever have need of anything please do not hesitate to reach out. With Joy in Serving, "The Insurance Saint" Michael De Los Santos - State Farm Agent"
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Minnie Pearcy

September 19, 2025

5  out of  5
rating by Minnie Pearcy
"Exceptional service with this gentleman. All options were explained very thoroughly and I ended up saving lots of money while getting much better coverage. I highly recommend Mr. Michael de los Santos as your Insurance agent."
We responded:
"Minnie- it has been a true joy to serve you! We appreciate your business and honor the trust you have placed in us. We are grateful to be your new “Good Neighbor”. With Gratitude, “The Insurance Saint” Michael De Los Santos - State Farm Agent "
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Jesus Benavides

September 19, 2025

5  out of  5
rating by Jesus Benavides
"Pricilla is my agent, broke down everything to detail and explains everything great. Gets you what you need i highly recommend her."
We responded:
"Thank you Mr. Benavides for your Five Star Review of our agency and for your extremely kind words towards Prisilla, one of our amazing New Customer Specialists. We couldn’t agree with you more—Prisilla is outstanding! We appreciate your business and are thankful to be able to serve you. Sincerely, “The Insurance Saint” Michael De Los Santos - State Farm Agent "
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Julio Sanchez

September 17, 2025

5  out of  5
rating by Julio Sanchez
"Isaac was very knowledgeable and provided me with multiple quotes to fit my needs."
We responded:
"Thank you, Mr. Sanchez, for your 5-Star Review of our Agency and for your kind words towards Isaac, one of our amazing New Customer Representatives. We appreciate your business and are looking forward to continue to serve you for years to come! With Gratitude, "The Insurance Saint" Michael De Los Santos - State Farm Agent"
Profile photo of Donna Cisneros

Donna Cisneros

September 17, 2025

5  out of  5
rating by Donna Cisneros
"I have all good things to say about CECI at Michael De los Santos State farm Insurance in San Benito. She is always friendly smiling and ready to help in any situation she is a great asset to the company keep up the great work."
We responded:
"Hi Mrs. Cisneros! Thank you for taking the time to write this review and for your kind words towards Ceci. Isn't she amazing?!?! We appreciate your business! With Joy in Serving, "The Insurance Saint" Michael De Los Santos - State Farm Agent"
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Maricela Cervantes

September 15, 2025

5  out of  5
rating by Maricela Cervantes
"Ceci is the best! She is always helpful. I’ve been with State Farm for over 30 years. She always provides excellent customer service. All of my family has State Farm. They truly are the best."
We responded:
"Thank you, Ms. Cervantes, for your 5-Star Review of our agency and for your kind words towards Cecilia, one of our AMAZING Customer Care Specialists. We couldn't agree with you more--Ceci is fantastic! Thank you for choosing to do business with State Farm and our local agency. We daily strive to continue to be your first and best choice for all Insurance & Financial Services related matters. We look forward to continue to provide with the highest quality of services--done with both excellence and a genuine smile--for years to come. With Joy in Serving, "The Insurance Saint" Michael De Los Santos - State Farm Agent"
Profile photo of Pedro Rangel

Pedro Rangel

September 15, 2025

5  out of  5
rating by Pedro Rangel
"Isaac was a great help. He’s very knowledgeable and patient. I highly recommend asking for him!"
We responded:
"Thank you, Mr. Rangel, for your 5-Star Review of our agency and for your kind words towards Isaac, one of our AMAZING New Customer Account Specialists. We couldn't agree with you more--Isaac is fantastic! Thank you for choosing to do business with State Farm and our local agency. We daily strive to continue to be your first and best choice for all Insurance & Financial Services related matters. We look forward to continue to provide with the highest quality of services--done with both excellence and a genuine smile--for years to come. With Joy in Serving, "The Insurance Saint" Michael De Los Santos - State Farm Agent"
Profile photo of David Saldana

David Saldana

September 12, 2025

5  out of  5
rating by David Saldana
"Priscilla was awesome real good communication skills and very helpful."
We responded:
"Thank you, Mr. Saldana, for your 5-Star Review of our agency and for your kind words towards Prisilla, one of our AMAZING New Customer Account Specialists. We couldn't agree with you more--Prisilla is fantastic! Thank you for choosing to do business with State Farm and our local agency. We daily strive to continue to be your first and best choice for all Insurance & Financial Services related matters. We look forward to continue to provide with the highest quality of services--done with both excellence and a genuine smile--for years to come. With Joy in Serving, "The Insurance Saint" Michael De Los Santos - State Farm Agent"
Profile photo of Susie Sanchez

Susie Sanchez

September 12, 2025

5  out of  5
rating by Susie Sanchez
"Fantastic service and fantastic Agent. Michael came all the way out to my house to deliver my ID cards and help me setup my account. I'm very happy with my decision to move my auto insurance to State Farm and Mr. De Los Santos office."
We responded:
"Glad to be of service! Always here to lend a helping hand! I look forward to continuing to serve you, WITH THE UPMOST EXCELLENCE, for many years to come. Sincerely, "The Insurance Saint from St. Benny" Michael De Los Santos - State Farm Agent"
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Lynelle Casillas

September 12, 2025

5  out of  5
rating by Lynelle Casillas
"My family has had Statefarm for more than 30 years. Home/renters insurance, car insurance, life insurance and financial/banking services. We stand by Statefarm as they take care of us with whatever we need. The staff is as awesome as ever. People see Jake on TV. We have Ceci... 😊 Thank you State Farm..."
We responded:
"Thank you Ms. Casillas for your thoughtful 5-star Review. We appreciate your many years of business and also your compliments towards our staff. They are an amazing team! We look forward to serving you for another 30 years! Thank you once again for being part of the State Farm family. -Sincerely, Michael De Los Santos - State Farm Agent"