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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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seleste m

June 5, 2026

5  out of  5
rating by seleste m
"Cecilia was so nice and helped me with everything I needed"
We responded:
"Thanks so much for the fantastic rating, seleste! We are so glad you had a positive experience with us here on State Farm Agent Michael De Los Santos’s Team. If there is anything we can do for you in the future, just give us a shout! "
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arnoldo garcia

June 4, 2026

5  out of  5
rating by arnoldo garcia
"I have State Farm and am pleased with services received. Highly recommend them."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Michael De Los Santos’s Team. "
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Peter Realville

June 4, 2026

5  out of  5
rating by Peter Realville
"Jessica, had the patience to explain a billing misunderstanding. Jessica was the reason that help me to stay with State Farm in San Benito for auto and home insurance. Make her the standard for all the staff."
We responded:
"Peter, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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J Ramos

June 4, 2026

5  out of  5
rating by J Ramos
"Thank you Ivan for finding me the best rate for my home and EV …. Very understanding and helpful"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Michael De Los Santos’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Bill Turner

June 3, 2026

5  out of  5
rating by Bill Turner
"Cecilia is a wonderful and well informed agent! State Farm is very fortunate to have her as an asset."
We responded:
"Thanks so much for the fantastic rating, Bill! We are so glad you had a positive experience with us here on State Farm Agent Michael De Los Santos’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Marlen Peñablanca

June 3, 2026

5  out of  5
rating by Marlen Peñablanca
"Ceci is always willing to help and very responsive. Ive been with StateFarm for years home, auto, Rv. Never any issues. Thanks for always being so helpful"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in San Benito to know that you had such a wonderful experience with us here on State Farm Agent Michael De Los Santos’s Team."
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Stephanie

June 3, 2026

5  out of  5
rating by Stephanie
"Ceci is incredibly knowledgeable, helpful, and always takes the time to answer all of my questions. She genuinely knows her stuff and makes the entire process easy to understand. I’ve been with State Farm for years, and the excellent customer service I receive from people like Ceci is one of the reasons I stay. She is professional, patient, and truly cares about helping her customers. I highly recommend Ceci and State Farm to anyone looking for outstanding service. They are simply the best!"
We responded:
"Thanks so much for the fantastic rating, Stephanie! We are so glad you had a positive experience with us here on State Farm Agent Michael De Los Santos’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Estefana Garcia

June 3, 2026

5  out of  5
rating by Estefana Garcia
"Ceci is incredibly knowledgeable, helpful, and always takes the time to answer all of my questions. She genuinely knows her stuff and makes the entire process easy to understand. I’ve been with State Farm for years, and the excellent customer service I receive from people like Ceci is one of the reasons I stay. She is professional, patient, and truly cares about helping her customers. I highly recommend Ceci and State Farm to anyone looking for outstanding service. They are simply the best!"
We responded:
"Thank you Estefana for your 5 Star Review! We truly appreciate your business and look forward to serving you in the years to come! Sincerely, Michael De Los Santos - State Farm Agent"
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Alice Vazquez

June 2, 2026

5  out of  5
rating by Alice Vazquez
"I'd like to thank you very much for everything you're always helping me and you've been with me for almost 30 years thank you Sissy"
We responded:
"Thank you for taking the time to leave such a great review, Alice. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Dena-Mo

June 2, 2026

5  out of  5
rating by Dena-Mo
"Has been a good experience with State Farm. Always ready to answer whatever questions we have. Ceci is our “go to” person. She is knowledgeable, personable, and professional. She is a great asset to the agency."
We responded:
"Thank you so much for the 5-stars, Dena-Mo! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Hugo Alvizo

May 29, 2026

5  out of  5
rating by Hugo Alvizo
"Prisilla was of great help very informative glad I made the switch"
We responded:
"Hugo, thank you for your wonderful review of State Farm Agent Michael De Los Santos’s Team!"
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Janie Castillo

May 29, 2026

5  out of  5
rating by Janie Castillo
"I would like to give a big thank u too jessica great customer service and patience too help me progran the drive and safe , thank u and appreciate it ."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Marti Padilla

May 21, 2026

5  out of  5
rating by Marti Padilla
"State Farm has insured my home and auto for many many years and through all those years I have always appreciated Cecilia’s professionalism and customer service. Ceci is truly a great asset to Mr De Los Santos office. Thank you Ceci for always being so welcoming, efficient and supportive."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Connie Lopez

May 21, 2026

5  out of  5
rating by Connie Lopez
"Come and see Jessica!! She is truly amazing 👏 not only helping me with paperwork but her compassion and friendliness, her will to solve my issue and make sure I was satisfied before I walked out the door !!! She is definitely a beautiful person inside and out ... She is a person with a huge heart and smile . Thank you Jessica"
We responded:
"Thanks so much for the amazing review, Connie! We really appreciate your support here in San Benito . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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martha Munoz

May 19, 2026

5  out of  5
rating by martha Munoz
"Thank you Prisilla for your amazing customer service. It was a pleasure talking to you."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Michael De Los Santos’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in San Benito ."
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Daniel Molina

May 19, 2026

5  out of  5
rating by Daniel Molina
"Cecilia Quintanar very respectful and made me feel comfortable with my decisions can never go wrong with State Farm!"
We responded:
"Wow, thank you for the 5-star review, Daniel! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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corina evans

May 14, 2026

5  out of  5
rating by corina evans
"Ms. Priscilla was super easy and very efficient to work with. This has been the best auto and house insurance coverage experience we’ve ever had! Her promptness and ability to simplify the process for my husband and I have been invaluable. When I say I can’t thank you enough, my husband and I truly mean, you’ve made a huge impact in our lives for the better! Thank you."
We responded:
"Hi Corina! Thank you so much for your 5-star review! I can't tell you how excited I am to welcome you and your family to our agency and to State Farm. We appreciate your business and look forward to serving you for years to come. Your kind words mean the world to me and thank you for taking the time to write this review; it is greatly appreciated. With Joy in Serving, Michael De Los Santos - Your Local "Good Neighbor" State Farm Agent "
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Ana Guzman

May 14, 2026

5  out of  5
rating by Ana Guzman
"Cecilia is the one and only staff member that has always taken care of all our needs and concerns. Please don't ever get rid of her, cause we will change Insurance agents in a flash..... She deserves all the appreciation and support in a form of a raise.🤑🥰 I don' say this lightly!!!!!!! She always demostates nothing short of professionalism!!!! HATS OFF TO HER !!!!!!!"
We responded:
"Wow, thank you for the 5-star review, Ana! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Davin

May 13, 2026

5  out of  5
rating by Davin
"Cecilia was amazing and a great help! I appreciate the support!!"
We responded:
"Thanks so much for the amazing review, Davin! We really appreciate your support here in San Benito . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Jay Angel

May 13, 2026

5  out of  5
rating by Jay Angel
"Very h“I had a very positive experience with State Farm. Their team handled everything professionally, efficiently, and made the process smooth and stress-free. I really appreciate the great customer service and how helpful they were throughout the day. Highly recommend their service.”"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Michael De Los Santos’s Team. "
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Arminda Guzman

May 13, 2026

5  out of  5
rating by Arminda Guzman
"Highly recommend State Farm. I have been with them for many years, truly pleased with this office."
We responded:
"Arminda, thank you for your wonderful review of State Farm Agent Michael De Los Santos’s Team!"
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Homer Longoria

May 13, 2026

5  out of  5
rating by Homer Longoria
"Excellent service!"
We responded:
"Homer, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Michael De Los Santos’s Team here in our San Benito office. "
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Guillermina Navarro

May 11, 2026

5  out of  5
rating by Guillermina Navarro
"Isaac is so kind and pleasant to work with! I loved my experience here with him."
We responded:
"Guillermina, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Michael De Los Santos’s Team here in our San Benito office. "
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Geronimo Ramirez

May 11, 2026

5  out of  5
rating by Geronimo Ramirez
"Great job, pleased with my insurance carrier."
We responded:
"Thank you so much Mr. Ramirez for your 5-Star Review of our Agency. Thank you for your business and we look forward to continuing to serve you in the years to come. With Joy, Michael De Los Santos - State Farm Agent"
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Albert Garcia

May 10, 2026

5  out of  5
rating by Albert Garcia
"Employees very welcoming great attitude and great prices on liability car insurance"
We responded:
"Thank you Mr. Garcia for your 5 star review. We appreciate your business and count ourselves blessed to have as a loyal customer. We look forward to serving you in the years to come!"