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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Hugo Alvizo

January 20, 2026

5  out of  5
rating by Hugo Alvizo
"Gracias Prisilla por toda tu atención y ayuda y por ahorarme dinero"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Michael Santos’s Team. "
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Mere Avalos

January 12, 2026

5  out of  5
rating by Mere Avalos
"Feliz con el excelente servicio de Prisilla gracias por todo siempre"
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Maria Quiroz

January 12, 2026

5  out of  5
rating by Maria Quiroz
"Highly recommend State Farm. I have had insurance with this company for many years and my go to person is Cecilia.Always receive great service."
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Dawn Camacho

January 7, 2026

5  out of  5
rating by Dawn Camacho
"Great service from Cecilia. She was very attentive and answered all my questions for my policy."
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Gloria Gomez

January 7, 2026

5  out of  5
rating by Gloria Gomez
"Always appreciate the service and attention I receive from Ceci. Highly recommend her."
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Nelda Barrera

January 7, 2026

5  out of  5
rating by Nelda Barrera
"Great service every time when I stop by or call the State Farm office! I appreciate this very much!!!"
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MARIO ALFARO

January 6, 2026

5  out of  5
rating by MARIO ALFARO
"Prisilla it has been such a great experience working with you and switching over people like you are very hard to find and I am glad to say you are my agent and have always been so helpful even in this short amount of time thank you!"
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Becky Cavazos

January 6, 2026

5  out of  5
rating by Becky Cavazos
"Excellent service. Cecilia is always such a great agent. Outstanding job Cecilia!"
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Clarissa Menchaca

January 6, 2026

5  out of  5
rating by Clarissa Menchaca
"Excellent service. Cecilia is such an amazing help! Great job Ceci!"
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FAT7Y P N D Å

January 6, 2026

5  out of  5
rating by FAT7Y P N D Å
"Prisilla was very nice with helping me and my family save money and very informative"
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Aliza Guterrez

December 31, 2025

5  out of  5
rating by Aliza Guterrez
"Very good customer service thank you Jessica for the great experience"
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Claudia Sequera

December 21, 2025

5  out of  5
rating by Claudia Sequera
"Amazing customer service! Prisilla is wonderful and very helpful!"
We responded:
"Thank you, Ms. Sequera, for your 5-Star Review of our agency and for your extremely kind words towards Prisilla, one of our Amazing New Customer Account Representatives. We couldn't agree with you more--Prisilla is amazing! Thank you for being the best part of State Farm and for placing your trust in our local agency to handle your insurance needs. We look forward to continue to offer you the best combination of price, service and value for years to come! With Joy in Serving, "The Insurance Saint" Michael De Los Santos - State Farm Agent"
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Matthew Lucio

December 20, 2025

5  out of  5
rating by Matthew Lucio
"Michael de Los Santos is extremely professional, knowledgeable, and driven. It’s clear he genuinely cares about helping people understand their options and feel confident in their decisions. He communicates clearly, is very responsive, and brings a great attitude to everything he does. If you’re looking for someone trustworthy and motivated in the insurance space, Michael is a great choice."
We responded:
"Thank you Matt for your 5 Star Review of my agency and for your extremely kind words! It is much appreciated!!! "
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Jose Quintero

December 19, 2025

5  out of  5
rating by Jose Quintero
"Muy agradecido por el servicio, muy amable y coperativa, y servicial, muy contento con el servicio de mi agente Prisilla"
We responded:
"Thank you, Mr. Quintero, for your 5-Star Review of our agency and for your extremely kind words towards Prisilla, one of our Amazing New Customer Account Representatives. We couldn't agree with you more--Prisilla is amazing! Thank you for being the best part of State Farm and for placing your trust in our local agency to handle your insurance needs. We look forward to continue to offer you the best combination of price, service and value for years to come! With Joy in Serving, "The Insurance Saint" Michael De Los Santos - State Farm Agent"
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Elizabeth Trevino

December 18, 2025

5  out of  5
rating by Elizabeth Trevino
"Prisilla was very informative and helpful I am so glad I made the switch I am saving so much and have the best agent Prisilla! thank you!"
We responded:
"Thank you, Ms. Trevino, for your 5-Star Review of our agency and for your extremely kind words towards Prisilla, one of our Amazing New Customer Account Representatives. We couldn't agree with you more--Prisilla is amazing! Thank you for being the best part of State Farm and for placing your trust in our local agency to handle your insurance needs. We look forward to continue to offer you the best combination of price, service and value for years to come! With Joy in Serving, "The Insurance Saint" Michael De Los Santos - State Farm Agent"
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kblanca amaya

December 18, 2025

5  out of  5
rating by kblanca amaya
"I appreciate the service I receive from Cecilia. She is always attentive and willing to help. Highly recommend her."
We responded:
"Thank you, Ms. Amaya, for your 5-Star Review of our agency and for your extremely kind words towards Cecilia, one of our Amazing Customer Care Representatives. We couldn't agree with you more--Ceci is amazing! Thank you for being the best part of State Farm and for placing your trust in our local agency to handle your insurance needs. We look forward to continue to offer you the best combination of price, service and value for years to come! With Joy in Serving, "The Insurance Saint" Michael De Los Santos - State Farm Agent"
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Betty Ipatzi

December 16, 2025

5  out of  5
rating by Betty Ipatzi
"Prisilla siempre bien atenta en todo lo que necesitamos. Agradezco toda la atención y asistencia."
We responded:
"Thank you, Ms. Ipatzi, for your 5-Star Review of our agency and for your extremely kind words towards Prisilla, one of our Amazing New Customer Account Representatives. We couldn't agree with you more--Prisilla is amazing! Thank you for being the best part of State Farm and for placing your trust in our local agency to handle your insurance needs. We look forward to continue to offer you the best combination of price, service and value for years to come! With Joy in Serving, "The Insurance Saint" Michael De Los Santos - State Farm Agent"
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Jose Sandoval

December 15, 2025

5  out of  5
rating by Jose Sandoval
"Gracias Prisilla por toda la ayuda y por explicarme todo muy bien. 😄"
We responded:
"Thank you, Mr. Sandoval, for your 5-Star Review of our agency and for your extremely kind words towards Prisilla one of our Amazing New Customer Account Representatives. We couldn't agree with you more--Prisilla is amazing! Thank you for being the best part of State Farm and for placing your trust in our local agency to handle your insurance needs. We look forward to continue to offer you the best combination of price, service and value for years to come! With Joy in Serving, "The Insurance Saint" Michael De Los Santos - State Farm Agent"
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Ramiro Trevino

December 11, 2025

5  out of  5
rating by Ramiro Trevino
"Prisilla has always been very helpful and informative about all my policies. Great service always.thank you."
We responded:
"Thank you, Mr. Trevino, for your 5-Star Review of our agency and for your extremely kind words towards Prisilla, one of our amazing New Customer Account Representatives. We couldn't agree with you more--Prisilla is amazing! Thank you for placing your trust in State Farm and for doing business with our local agency. We look forward to continue to provide you with the best combination of price, service and value for many years to come! With Joy in Serving, "The Insurance Saint" Michael De Los Santos - State Farm Agent"
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Eloy Lopez

December 11, 2025

5  out of  5
rating by Eloy Lopez
"Prisilla was of great help affordable price glad we made the switch!!"
We responded:
"Thank you, Mr. Lopez, for your 5-Star Review of our agency and for your extremely kind words towards Prisilla, one of our amazing New Customer Account Representatives. We couldn't agree with you more--Prisilla is amazing! Thank you for placing your trust in State Farm and for doing business with our local agency. We look forward to continue to provide you with the best combination of price, service and value for many years to come! With Joy in Serving, "The Insurance Saint" Michael De Los Santos - State Farm Agent"
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maria quintanar

December 9, 2025

5  out of  5
rating by maria quintanar
"Wonderful customer service! Cecilia was so helpful and truly went above and beyond with my policies. I really appreciate her time and dedication! Highly recommend! Great job, Cecilia!"
We responded:
"Thank you, Maria, for your 5-Star Review of our local State Farm office and for your extremely kind words towards Cecilia, one of our outstanding Team Members. We couldn't agree with you more - Ceci is amazing! We appreciate your business and are grateful for the trust you have placed in State Farm and in our local Agency. We look forward to continue to provide your with amazing, personalized service for year to come. With Joy in Serving, "The Insurance Saint" Michael De Los Santos - State Farm Agent"
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E P

December 9, 2025

5  out of  5
rating by E P
"Outstanding Service."
We responded:
"Thank you for the 5-Star review EP! We appreciate your business! "
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magdalena perez

December 9, 2025

5  out of  5
rating by magdalena perez
"Cecilia Q is the best at what she does ! You can always count on her being available to answer any questions you may have . She is very knowledgeable in all aspects ."
We responded:
"Thank you, Ms. Perez, for your 5-Star Review of our local State Farm office and for your extremely kind words towards Cecilia, one of our outstanding Team Members. We couldn't agree with you more - Ceci is amazing! We appreciate your business and are grateful for the trust you have placed in State Farm and in our local Agency. We look forward to continue to provide your with amazing, personalized service for year to come. With Joy in Serving, "The Insurance Saint" Michael De Los Santos - State Farm Agent"
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Dj makes the best cakes

December 9, 2025

5  out of  5
rating by Dj makes the best cakes
"Love the environment and knowledge employees have here. Ceci was Able to assist me with all the questions I had an they were all answered with knowledgeable responses thank you 🙏"
We responded:
"Thank you, DJ, for your 5-Star Review of our local State Farm office and for your extremely kind words towards Cecilia, one of our outstanding Team Members. We couldn't agree with you more - Ceci is amazing! We appreciate your business and are grateful for the trust you have placed in State Farm and in our local Agency. We look forward to continue to provide your with amazing, personalized service for year to come. With Joy in Serving, "The Insurance Saint" Michael De Los Santos - State Farm Agent"
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Barbra Lara

December 8, 2025

5  out of  5
rating by Barbra Lara
"Always so attentive and informative on any questions or concerns we have.Prisilla is there to help us with everything."
We responded:
"Thank you, Ms. Lara, for your 5-Star Review of our agency and for your extremely kind words towards Prisilla, one of our spectacular New Customer Team Members. We couldn't agree with you more - Prisilla is amazing! We appreciate your business and are grateful for the trust you have placed in State Farm and in our local Agency. We look forward to continue to provide your with amazing, personalized service for year to come. With Joy in Serving, "The Insurance Saint" Michael De Los Santos - State Farm Agent"