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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Javier Mancillas Jr

March 11, 2026

5  out of  5
rating by Javier Mancillas Jr
"Excellent service very quick and professional"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Michael Santos’s Team. "
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Jose G. Barrera

March 10, 2026

5  out of  5
rating by Jose G. Barrera
"Great service"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Michael Santos’s Team. "
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Donald Cantwell

March 9, 2026

5  out of  5
rating by Donald Cantwell
"Michael I not spoken to. Eric has been my contact. Always helpful, it's the underwriters for State farm I would rather rate. Looks like I will insure my personal articles w/another ins. Also. It would have been easier for me to have ALL under one Carrier. Over 40 yrs w/State Farm. Company doesn't seem to care. Would love to have spoken to Michael but no offer . I rate agency a 5 but State Farm a 0."
We responded:
"Thank you for taking the time to leave such a great review, Donald. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Martin Ruiz

March 3, 2026

5  out of  5
rating by Martin Ruiz
"Happy with State Farm, highly recommend."
We responded:
"Martin, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Michael Santos’s Team is just a call or email away!"
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Armando Ruvio

March 3, 2026

5  out of  5
rating by Armando Ruvio
"I have been insured with State Farm at this location for years. Cecilia has been the one to always help me with my insurance. She does a great job and is always very helpful. I highly recommend anyone looking for insurance to contact Cecilia."
We responded:
"Armando, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Michael Santos’s Team!"
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Jorge Medina

March 2, 2026

5  out of  5
rating by Jorge Medina
"Ceci is the best."
We responded:
"Thank you Mr. Medina for your 5-Star Review of our Agency. We appreciate your business! With Joy in Serving, Michael De Los Santos - State Farm Agent "
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Pablo Limon

February 27, 2026

5  out of  5
rating by Pablo Limon
"Muchas gracias por tu atención y ayuda Prisilla"
We responded:
"Pablo, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Michael Santos’s Team is just a call or email away!"
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Esmeralda Esparza

February 25, 2026

5  out of  5
rating by Esmeralda Esparza
"Prisilla was great, great service knowledgeable and patient good customer service"
We responded:
"We appreciate your review, Esmeralda. We are so happy that you had such a wonderful experience with State Farm Agent Michael Santos’s Team here in San Benito ! "
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Victor Trejo

February 23, 2026

5  out of  5
rating by Victor Trejo
"Prisilla gracias por todo eres una persona increíble Dios te bendiga"
We responded:
"Thank you so much for the 5-stars, Victor! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Michael Santos’s Team anytime."
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Victor Vega

February 20, 2026

5  out of  5
rating by Victor Vega
"Best helf I've had in years"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Maricela Cervantes

February 20, 2026

5  out of  5
rating by Maricela Cervantes
"Ceci is the best! She is always helpful. I’ve been with State Farm for over 30 years. She always provides excellent customer service. All of my family has State Farm. They truly are the best."
We responded:
"Thank you, Ms. Cervantes, for your 5-Star Review of our agency and for your kind words towards Cecilia, one of our AMAZING Customer Care Specialists. We couldn't agree with you more--Ceci is fantastic! Thank you for choosing to do business with State Farm and our local agency. We daily strive to continue to be your first and best choice for all Insurance & Financial Services related matters. We look forward to continue to provide with the highest quality of services--done with both excellence and a genuine smile--for years to come. With Joy in Serving, "The Insurance Saint" Michael De Los Santos - State Farm Agent"
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Lidia G. Argullin

February 10, 2026

5  out of  5
rating by Lidia G. Argullin
"I'm happy with my State Farm agent's office in San Benito. Pleased with the attention and service that I receive from Cecilia. I highly recommend you give her a call."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Margie Shadow

February 9, 2026

5  out of  5
rating by Margie Shadow
"I highly recommend State Far m indufance, great company."
We responded:
"Thank you for the fantastic review, Margie! We are always here to help with your insurance needs here in San Benito . "
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Hugo Alvizo

January 20, 2026

5  out of  5
rating by Hugo Alvizo
"Gracias Prisilla por toda tu atención y ayuda y por ahorarme dinero"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Michael Santos’s Team. "
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Mere Avalos

January 12, 2026

5  out of  5
rating by Mere Avalos
"Feliz con el excelente servicio de Prisilla gracias por todo siempre"
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Maria Quiroz

January 12, 2026

5  out of  5
rating by Maria Quiroz
"Highly recommend State Farm. I have had insurance with this company for many years and my go to person is Cecilia.Always receive great service."
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Dawn Camacho

January 7, 2026

5  out of  5
rating by Dawn Camacho
"Great service from Cecilia. She was very attentive and answered all my questions for my policy."
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Gloria Gomez

January 7, 2026

5  out of  5
rating by Gloria Gomez
"Always appreciate the service and attention I receive from Ceci. Highly recommend her."
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Nelda Barrera

January 7, 2026

5  out of  5
rating by Nelda Barrera
"Great service every time when I stop by or call the State Farm office! I appreciate this very much!!!"
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MARIO ALFARO

January 6, 2026

5  out of  5
rating by MARIO ALFARO
"Prisilla it has been such a great experience working with you and switching over people like you are very hard to find and I am glad to say you are my agent and have always been so helpful even in this short amount of time thank you!"
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Becky Cavazos

January 6, 2026

5  out of  5
rating by Becky Cavazos
"Excellent service. Cecilia is always such a great agent. Outstanding job Cecilia!"
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Clarissa Menchaca

January 6, 2026

5  out of  5
rating by Clarissa Menchaca
"Excellent service. Cecilia is such an amazing help! Great job Ceci!"
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FAT7Y P N D Å

January 6, 2026

5  out of  5
rating by FAT7Y P N D Å
"Prisilla was very nice with helping me and my family save money and very informative"
Profile photo of Claudia Sequera

Claudia Sequera

December 21, 2025

5  out of  5
rating by Claudia Sequera
"Amazing customer service! Prisilla is wonderful and very helpful!"
We responded:
"Thank you, Ms. Sequera, for your 5-Star Review of our agency and for your extremely kind words towards Prisilla, one of our Amazing New Customer Account Representatives. We couldn't agree with you more--Prisilla is amazing! Thank you for being the best part of State Farm and for placing your trust in our local agency to handle your insurance needs. We look forward to continue to offer you the best combination of price, service and value for years to come! With Joy in Serving, "The Insurance Saint" Michael De Los Santos - State Farm Agent"
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Matthew Lucio

December 20, 2025

5  out of  5
rating by Matthew Lucio
"Michael de Los Santos is extremely professional, knowledgeable, and driven. It’s clear he genuinely cares about helping people understand their options and feel confident in their decisions. He communicates clearly, is very responsive, and brings a great attitude to everything he does. If you’re looking for someone trustworthy and motivated in the insurance space, Michael is a great choice."
We responded:
"Thank you Matt for your 5 Star Review of my agency and for your extremely kind words! It is much appreciated!!! "